FAQ

How many are there?

Fifty of each collection. Heritage, Traveler, Rivals. When a collection sells out, it's done.

What hat is it?

The Richardson 256 Umpqua. Low profile, soft unstructured crown, long flat brim, braided rope across the front. Cotton/nylon blend with UPF 50+ sun protection.

Will it fit?

One size with an adjustable plastic snapback. Fits most heads from about 7 to 7¾.

When will it ship?

Every hat is made to order. Production takes about 5–10 business days, then 3–7 business days to arrive in the US. You'll get tracking by email.

What does shipping cost?

Free in the United States. International shipping is calculated at checkout.

Can I return it?

If it arrives damaged, defective or wrong, we'll replace it or refund you. Because each hat is made for your order, we can't take returns for a change of mind. Full refund policy.

Can I change or cancel my order?

Yes, within 24 hours. After that it's usually in production. Contact us fast.

How do I clean it?

Spot clean with cold water and a soft brush. Air dry. No washing machine, no dryer, no bleach.

Anything else?

Ask us.